Satisfied or return it

We believe in a satisfied customer!

We want you to LOVE every cosmetic from Micaela Botanical cosmetics and as an independent family shop, we are deeply committed to serving you as best we can.

If you would like a return, we will make the process as easy as possible. Once your return is authorized, you will receive simple step-by-step instructions and a shipping label if necessary via email.
Sometimes a little adjustment is all it takes to find the perfect fit. Allow me the opportunity to work with you to discover if we can meet your unique needs and the product you have chosen. Contact

Still want a refund? No problem, we’ve got you covered.

start a comeback

What items are returnable?

All of our collection is returnable, except for our digital gift card. Eligible items must have been purchased directly from within the last 30 days. If your item does not meet these requirements, please email us at for further guidance.

If a return of physical goods is required, you will be provided with a return label and your refund will be processed upon receipt of your package at our office.

Our mission is to be closer.
We ship all over the United States fresh out of our kitchen lab.

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